WHO IS INDUSTRIAL COVERT UNLIMITED?

ICU is now a full CCTV distributor with more options available to Dealers, installers, and end users of security related equipment. Contact ICU to find how we can work together for your security or surveillance project.

Q: The internet is full of online CCTV buying options, why should we do business with ICU?  A: Integrity. Dedication to a long term relationship. We want further business with you. Very simple.         Q:     But, you dont seem to have as much CCTV equipment as some of the others. Can you provide us with all of the equipment and supplies we need?   A:     Much of our time is spent replying to our customers. The website is secondary to their needs. There is a balance we must maintain, and as time is available, the site will grow. We can provide you with all of the products available on any other site or source, and in many cases, some you may not be able to find elsewhere.           Q:     What about service after the sale? Do you provide set-up assistance?       A:     Industrial Covert Unlimited, in cooperation with trusted installers in a number of states can provide onsite assistance for a modest fee. Contact us to see if we have service agents in your area. This is sometimes available even if you did not purchase your equipment from ICU. There are also some circumstances where we may be able to offer limited advice or assistance over the phone.           Q:  I cant seem to find anyone (The other guys) to talk to after hours. When are you available to ask questions and take orders?   A: We love the evenings. Much of our other duties are performed in the day, and we are available afternoons and evenings sometimes til late.            Q:       So, if you are better than the "other guys," does that mean we should stay away from them?          A:       Actually, we do some of our business with "the other guys."  We have found that if we want to provide you with the best service, and largest availability, we need to use ALL the resources available to us. What really makes our service valuable is the ability to sort out the options for our customers, while at the same time providing the best pricing options possible.             Q:            How can we contact you?                 A:            Several ways: By phone: (231) 932-9550 By Fax: (for quotes) (800) 886-4572 By Email: sales@icunet.net Or, by snail mail Industrial Covert Unlimited PO Box #5449 Traverse City, MI 49696